Enable your phone system to automatically update tickets, route calls to the appropriate team member, and easily monitor active calls all within Yodel.
Let All of Your Data be Synched
Easily synch and update customer information, helping your team keep track of important call statistics for each of your callers
Never Miss an Opportunity
If your team misses a call, Yodel can automatically create a ticket and send an automated SMS with the appropriate notifications
Ready to supercharge your phone system? Enjoy your 14 day free trial.
Yodel has been a partner to us since day 1. As our Concierge Team has scaled over the years, so has Yodel's product. They've supported us in building meaningful relationships with our Recipients, which is part of our team's mission.
Yodel provides the possibility for our remote team to be available via a single phone number where everyone can take calls as they come in. The phone is a very important support channel for us and Yodel provides the bridge to Slack (our communications hub). We especially rely on the voice recording of incoming calls, to quickly route calls to the correct department.
We had previously tried another internet-based phone system, but had a lot of problems with it, to the point we almost gave up on the idea. There were tons of issues with the main one being the phone quality, which as a phone system is crucial. We were looking for something that works, and can help to support our sales team. Yodel does exactly that, and we really rely on their ability to integrate to Slack and Salesforce. We can help customers all over the globe who just signed up for our service, without any issues or delays.
